Welcome to Woodaura! The terms “we”, “us” and “our” refer to Woodaura. Woodaura operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Woodaura is powered by WooCommerce, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Section 1 – Access and account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our products
We have made every effort to provide an accurate representation of our products, primarily focusing on our Home Decor category, specifically Rattan or Wooden Table Lamps. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
Section 3 – Orders
When you place an order, you are making an offer to purchase. Woodaura reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Woodaura confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we offer a strict cancellation window of 24 Hours. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy, which includes a 30 Days return window. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 – Prices and billing
Prices, discounts and promotions are subject to change without notice. All transactions on our website are processed in US Dollar ($). The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. We securely accept payments via PayPal or Venmo. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, payment details and expiration dates, so that we can complete your transactions and contact you as needed.
Section 5 – Shipping and delivery
We are committed to delivering your orders efficiently. We currently ship to the United States and offer Free Shipping using trusted carriers like DHL and FedEx. Our total estimated delivery time is 4 to 7 business days. While we strive to meet these timelines, we are not liable for shipping and delivery delays caused by events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
Section 6 – Intellectual property
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Woodaura, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
Section 7 – Optional tools
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Section 8 – Third-party links
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
Section 9 – Relationship with WooCommerce
Woodaura is powered by WooCommerce, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Woodaura. By using the Services, you acknowledge and agree that WooCommerce is not responsible for any aspect of any sales between you and Woodaura, including any injury, damage, or loss resulting from purchased products and services.
Section 10 – Privacy policy
All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by WooCommerce, WooCommerce collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.
Section 12 – Errors, inaccuracies and omissions
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Section 13 – Prohibited uses
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person.
We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
Section 14 – Agents
No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements set by our technical measures.
Section 15 – Termination
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Section 16 – Disclaimer of warranties
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
Except as expressly stated by Woodaura, the services and all products offered through the services are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent or warrant that your use of the services will be uninterrupted, timely, secure or error-free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to you.
Section 17 – Limitation of liability
To the fullest extent provided by law, in no case shall Woodaura, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of WooCommerce and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the services, or for any other claim related in any way to your use of the services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the services or any content (or product) posted, transmitted, or otherwise made available via the services, even if advised of their possibility.
Section 18 – Indemnification
You agree to indemnify, defend and hold harmless Woodaura, WooCommerce, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
Section 19 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.
Section 20 – Waiver; entire agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us.
Section 21 – Assignment
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void.
Section 22 – Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Woodaura is headquartered.
Section 23 – Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 24 – Changes to terms of service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
Section 25 – Contact information
If you have any questions about the Terms of Service, please contact us at:
Business Information
- Business Name: Woodaura
- Phone Number: +1 (212) 462-2572
- Email Address: support@woodaura.shop
- Physical Address: 65 Charles St, New York, NY 10014, USA
- Business Days: Monday to Friday
- Support Hours: 9:00 AM – 5:00 PM (EST)
- Time Zone: (GMT-05:00) Eastern Standard Time (New York)
- Response Time: We aim to reply to all customer support inquiries within 24 hours.