About Woodaura
Welcome to Woodaura, your trusted USA-based destination for premium home decor. Located at 65 Charles St, New York, NY 10014, USA , we take pride in serving customers exclusively across the United States. We believe that the right decor can transform any house into a welcoming home, and our carefully curated catalog is designed to bring warmth, style, and natural beauty into your living spaces.
Our Vision
Our vision is to be a leading name in the United States home interior market, recognized for providing high-quality, aesthetic, and sustainable lighting solutions. We aim to inspire our customers to create spaces that truly reflect their personal style and bring a sense of peace and comfort to their daily lives.
Our Passion and Products
At Woodaura, we are deeply passionate about elegant interior design. We specialize in the Home Decor category, specifically offering a beautiful selection of Rattan or Wooden Table Lamps. Each piece in our collection is chosen for its exceptional craftsmanship, durability, and ability to add a unique, rustic charm to any room.
Our Mission
Our mission is to provide a seamless, secure, and highly transparent shopping experience from start to finish. We are dedicated to ensuring your complete satisfaction through clear communication, high-quality products, and reliable service. To achieve this, we partner with trusted carriers like DHL and FedEx to ensure your orders are delivered safely and efficiently. We strive to maintain swift order processing times of 1 to 2 business days , with a total estimated delivery time of just 4 to 7 business days.
Our Business Commitment
We are fully committed to ethical business practices and customer-first policies. We guarantee transparency in all our operations, ensuring there are no hidden fees or surprises.
- Customer Value: We offer Free Shipping on all orders to maximize value for our customers.
- Flexibility: We accept returns for both defective and non-defective products and offer a generous 30 Days return window with a $0 Restocking Fee.
- Support: Our dedicated support team is committed to providing assistance and aims for a Support Reply Time of 24 Hours.
Business Information
We are always here to help you with any questions or concerns.
- Business Name: Woodaura
- Phone Number: +1 (212) 462-2572
- Email Address: support@woodaura.shop
- Physical Address: 65 Charles St, New York, NY 10014, USA
- Business Days: Monday to Friday
- Support Hours: 9:00 AM – 5:00 PM (EST)
- Time Zone: (GMT-05:00) Eastern Standard Time (New York)
- Response Time: We aim to reply to all customer support inquiries within 24 hours.